Collecting and using personal information
NQ Dry Tropics may ask you to provide information that personally identifies you (herein referred to as personal information) to allow us to contact you or to provide a service. We will only use personal information for the purpose that it was collected for. If we intend to use personal information for some other purpose, we will obtain your consent to do so. This may occur at the time of collection or we may contact individuals at a later time to seek consent. From time to time NQ Dry Tropics may distribute newsletters, emails or newsletters about website updates, products services or promotions. Individuals may unsubscribe from these communications by advising NQ Dry Tropics in writing or by email.
Handling personal information
The personal information you provide will be handled with strict confidentiality and your privacy is guarded at all times. Access is limited to authorised NQ Dry Tropics employees who are trained in handling confidential information. Employees are required to ensure the confidentiality of your information and to respect your privacy.
NQ Dry Tropics may from time to time send out emails or e-newsletter about website updates, products, services or promotions. You will automatically receive this if you have registered with us. If you don’t want to receive them you can unsubscribe by writing to us.
Disclosing personal information
NQ Dry Tropics will not intentionally disclose your personal information to any third party or external organisation unless;
- Disclosure is requested under legislation or regulation, government agency or court order
- When such disclosure is required to protect the interest of the public, for example in the detection of crimes or police investigation or,
- Where it is authorised by you or an organisation to which information relates.
Security of personal information
NQ Dry Tropics takes all reasonable care to secure and safeguard your personal information against unauthorised access. NQ Dry Tropics has put in place security protection and control measures designed to ensure that the information remains safe, secure and private. To assist us to safeguard your personal information;
- Don’t disclose your user ID and password or write them down
- Change your password regularly and,
- Remember to log-out when you aren’t using the website.
- Accuracy of your personal information
Keeping your information accurate, complete and up to date is important. You can help us keep accurate records by informing us of any changes. If you have any reason to believe that your records are inaccurate or incomplete please let us know.